Medical Office Assistant/Receptionist

Medical Office Assistant / Receptionist (Full-Time, Permanent)

McDougallMD/Miradry North Bay is an Endocrinology specialist physician solo practice committed to improving the health of North Bay, ON and the surrounding communities. Dr. McDougall is looking for a Medical Office Assistant to join her team! A successful applicant will be energetic, well organized, a quick learner and welcoming of challenges. Exceptional customer service, problem solving and professionalism are a must.

Responsibilities

• Greeting & assisting patients in a friendly & timely manner
• Checking patients in & out of appointments
• Scheduling & confirming appointments (in person & virtual)
• Managing incoming & outgoing phone calls, faxes, mail & general email
• Obtaining external labs or medical reports as required
• Providing basic information & instructions to patients as needed
• Accepting payment as needed for services not covered by OHIP
• Ensure reception area is well maintained, tidy & clean
• Other duties as assigned by manager or supervisor

Qualifications

• High School Diploma or equivalent required
• Previous experience in a medical office preferred
• Previous experience with Electronic Medical Records, ideally Accuro, preferred
• Strong written and verbal communication skills
• Ability to communicate effectively with all types of people, even when they are stressed
• Must deal with sensitive issues in a confidential manner & always safeguard patient privacy
• Ability to work well under pressure and effectively prioritize tasks
• Ability to follow detailed instructions & take direction well
• Ability to work both independently and as a member of a team
• Must be able to handle fluctuations in work volume
• Must be organized, detailed-oriented and accurate with data entry
• Competent & comfortable with computer applications, including word processing, spreadsheet applications, scheduling & specialized clinical information systems
• As the first and last impression of our office, we expect a positive & helpful attitude to ensure every patient feels comfortable

Hours: Monday-Friday days. 40/week (28-32hours an option on a pre-approved schedule)

Salary: $20 /hr depending on qualifications & experience

Benefits

• Paid Vacation
• Health Spending account

Work Location: In person in North Bay, ON

Start date: As soon as possible. Ideally able to be trained in mid September

Good references required.

Please submit your resume and personal interest statement with salary expectations and the subject line “Endocrinology Office Assistant” to dr.kina@gmail.com.

All applicants are thanked for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Salary: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Extended health care
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• medical receptionist: 1 year (preferred)

Ability to Commute:

• North Bay, ON P1B 4Y3 (required)

Ability to Relocate:

• North Bay, ON P1B 4Y3: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-18