This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
Have a passion for food and knowledgeably handle all customer questions or comments confidently.
Utilizing Farm Boy Service Standards, process all customer purchases, collect the accurate tenders and bag the purchased items.
May be required to handle or sell alcohol.
Responsible for learning product codes and applying them in a timely and accurate manner when processing customer orders.
Responsible for balancing all tenders received.
Answer and direct incoming phone calls as necessary.
Keep the work, storage and store front areas clean and safe at all times by performing general “housekeeping” as required, including cart retrieval from the parking area.
Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
May be requested to undertake other related duties on a periodic basis.
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