Demo
As a Bilingual Speaking (English and French) Intake Coordinator at Encompass Medical Experts Inc., the ideal candidate's main responsibilities will be schedule medical assessments, communicate details to referring parties and our medical professionals. Additional description of the position is included below:
This position if full-time from Monday to Friday 8:30-5:00 pm. (In-Office and potentially hybrid)
Roles and Responsibilities
- Schedule Medical Assessments within our software platforms.
- Communicate of assessment outcomes with our clients.
- Coordinate scheduling interpreter and transportation arrangements when required.
- Follow up with referring parties on pending assessment outcomes
- Assist recruiting new medical assessors to our growing medical roster
- Provide exceptional customer service by responding in a timely manner.
- Contacting claimants in French of confirm assessment details.
Qualifications and Experience
You possess the following specific skills and talents:
- Must speak English and French fluently, both orally and written.
- Experience reviewing and scheduling Independent Medical Evaluations (IME's).
- Excellent organization and co-ordination skills to follow through on specific file matters, ensure timeliness, comprehensiveness and self-motivated
- Excellent communication and interpersonal skills to deal effectively with medical professionals, to recruit, obtain updated CV, sample reports and agreements and build the medical roster base
- Excellent analytical, critical thinking and deductive reasoning skills to interpret information, and identify specific areas that require further investigation, action etc.
- Assertiveness and a sense of urgency to co-ordinate activities with others, obtain your cooperation and support
-Excellent computer skills in MS Word and Excel
- Highly recommend either a College or University degree preferably in health sciences
- Strong customer service background
- Experience with disability claims
Job Type: Full-time
Pay: From $45,000.00 per year
Schedule:
Work Location: Hybrid remote in Toronto, ON