Medical Office Administrator

Job Summary
We are seeking a highly organized and detail-oriented Medical Office Assistant to join our optometry clinic. The Medical Office Assistant will play a crucial role in ensuring the efficient operation of our clinic, providing administrative support to our optometrists, and delivering exceptional service to our patients.

Responsibilities

• Perform administrative tasks specific to an optometry clinic, including scheduling appointments, managing patient records, and coordinating insurance information related to vision care
• Welcome patients warmly, check them in for their appointments, and handle co-pays and insurance verification processes
• Assist with billing and coding procedures tailored to optometry services, including managing vision care plans and submitting claims
• Maintain meticulous filing systems for patient charts, prescriptions, and other vision-related documentation
• Communicate effectively with patients, optometrists, and other clinic staff to ensure seamless patient care experiences
• Coordinate referrals to ophthalmologists or other specialists, and schedule follow-up appointments as necessary
• Provide guidance and support to new office staff members, particularly regarding optometry-specific protocols and procedures

Skills
To excel in this role, the Medical Office Assistant should possess the following skills:

• Strong organizational abilities to manage various administrative tasks within an optometry clinic environment
• Proficiency in administrative duties specific to optometry, including familiarity with vision insurance plans and billing procedures
• Exceptional communication skills, both verbal and written, to interact professionally with patients and clinic staff
• Familiarity with optometry-related phone systems and the ability to handle patient inquiries with professionalism and empathy
• Clerical proficiency in handling vision care billing processes and maintaining accurate patient records
• Adaptability to shifting priorities and the ability to thrive in a fast-paced clinical environment
• Previous experience in training and development is advantageous

If you are a motivated individual with a passion for delivering outstanding administrative support within a healthcare setting, specifically in the field of optometry, we invite you to apply for this position. Join our team and contribute to providing high-quality vision care services to our patients.

Job Type: Part-time

Salary: $17.00-$22.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

Application deadline: 2024-03-18
Expected start date: 2024-03-18