Medical Office Assistant

Job Summary

Seeking an experienced Medical Office Assistant for a Full-Time position at ConnectCare Medical Clinic Spruce Grove. We are looking for someone who can work independently and as a team in a multidisciplinary environment. The candidate must be organized and have excellent communication skills (both written and verbal).

Responsibility’s include, but are not limited to:

• Greet patients upon arrival; booking, confirming and rescheduling appointments as necessary
• Ensure that all phone calls, emails and other forms of communication, queries and concerns are answered and redirected as necessary
• Facilitate communications between patients and health care professionals
• Coordinate the collection of payments for uninsured services and the issue of appropriate receipts for documentation.
• Prioritize and complete tasks according to urgency

Secondary Responsibilities may include on select shifts only, but are not limited to:

• Assist physicians and LPNs with tasks such as, but not limited to, recording patient Height and Weight.
• Assign patients to Exam rooms
• Transcribe and process physician orders
• Review and process incoming faxes and other documentation related to referrals, recalls and consultations
• Appropriately access and review patient reports and results; Patient filing methods and record keeping
• Transfer and or update patient files as needed
• Complete forms and documentation related to specimens, tests, etc.
• Work collaboratively within a multidisciplinary team
• Complete patient registration, appointment bookings, re-bookings, cancellations and necessary
• Assist and prepare exam rooms
• Cleaning duties as necessary
• Other duties as required

Requirements

• Assets: MOA Experience or Certification, NetCare Knowledge, & WHMIS Certification
• Knowledge of Medical terminology
• Knowledge of Microsoft Office products and ability to learn new software & applications
• Excellent interpersonal, written and verbal communication skills, & critical thinking skills
• Demonstrated ability to work independently and in a team and fast-paced environment
• Effective multi-tasking, time management and organization skills with attention to detail
• Demonstrated commitment to providing focused patient care
• Clear criminal record check
• Valid First Aid and CPR certifications (Basic Cardiac Life Support)

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person