Funeral Support Staff

Job Opportunity: Funeral Home Support Staff

Company: Ajax Crematorium and Visitation Centre

Location: Ajax, Ontario

Type: Full-Time

Experience: Advanced Customer Service

Education: High School Diploma (minimum)

License: Valid G Driver's License

Are you looking for a meaningful part-time role in the funeral service industry? Do you value customer service and have a desire to assist families during their difficult times? Ajax Crematorium and Visitation Centre, a respected family-owned funeral home established in 2019, is actively seeking dedicated individuals to join our team as Funeral Home Support Staff. This is an exceptional opportunity for candidates who wish to learn, grow, and embark on a rewarding career path within our organization.

Role and Responsibilities:

As Funeral Home Support Staff, you will play an integral role in ensuring the seamless operations of our funeral home and providing compassionate support to families. Your responsibilities will include:

• Funeral Service Assistance: Collaborating with the team to set up and facilitate visitations, funeral services, memorial services, and other related events. Your attention to detail and commitment to excellence will contribute to the overall success of these important occasions.
• Deceased Care: As part of your role as Funeral Home Support Staff, you will gradually take on responsibilities that include assisting with the transfer and preparation of deceased individuals. With time and experience, you will be trained in the sensitive and essential task of dressing the deceased for services, ensuring they are respectfully prepared for their final arrangements. This hands-on experience, along with your continued commitment to the role, will enable you to grow within our organization and contribute meaningfully to the funeral home's operations.
• Facility Maintenance: Ensuring the cleanliness and upkeep of the funeral home premises, vehicles, and parking area. Your efforts will contribute to a welcoming and respectful environment for families and guests.
• Reception Desk: Answering incoming calls, directing inquiries to Funeral Directors, and warmly welcoming families and guests to the funeral home. You will maintain a friendly and empathetic demeanor while offering guidance and assistance to all visitors.
• G Driver's License: Possessing a valid G Driver's License is a requirement for this role, as you may be involved in transfers from the place of death to the funeral home.

Qualifications and Skills:

• Fluent English
• Minimum of a high school diploma or equivalent.
• Advanced customer service experience, with a strong focus on empathy and compassion.
• Professional appearance and the ability to thrive in a team-oriented environment.
• Flexibility in work hours to accommodate the needs of our families.
• Strong public speaking skills, as delivering speeches to large crowds will be part of your daily tasks.
• Commitment to learning and growing within the organization.
• Possession of a valid G Driver's License is mandatory.
• Ability to maintain composure and provide support in emotionally charged situations.

Career Development:

At Ajax Crematorium and Visitation Centre, we are dedicated to fostering the growth of our employees. We believe in investing in our team members and offering a clear career path. We are excited to offer the opportunity for the right candidate to become a licensed funeral director. We will provide comprehensive training, guide you through the college program application process, and assist with tuition fees. This special offer is available to individuals who demonstrate professionalism, compassion, and a strong commitment to their role.

Primary Role:

In addition to your initial responsibilities, you will have the chance to evolve into a key team member who interacts directly with grieving families during their time of need. You will be trained to oversee all aspects of funeral services, ensuring they are conducted smoothly and with the utmost respect. Your role will be crucial in coordinating staff members and ensuring the funeral service is a meaningful experience for the family.

Diverse Community Focus:

At Ajax Crematorium and Visitation Centre, we take pride in serving a diverse range of families, particularly within the South Asian community. While proficiency in languages such as Hindi, Punjabi, or Tamil is an asset in connecting with our clients, we are an equal opportunity employer and welcome applications from all qualified candidates. We believe that a rich mix of backgrounds, experiences, and perspectives contributes to a strong and empathetic team.

Application of Language Skills:

Candidates with language skills in Hindi, Punjabi, or Tamil will have the unique opportunity to enhance our communication with the families we serve. However, we recognize that excellent customer service, empathy, and a dedication to our mission are equally crucial qualities. If you possess these qualities along with the ability to communicate in any of these languages, we encourage you to apply.

We are committed to fostering an inclusive and welcoming environment for all candidates, regardless of their linguistic abilities. All applications will be considered on their merits, and candidates from diverse linguistic and cultural backgrounds are strongly encouraged to apply.

Thank you for considering Ajax Crematorium and Visitation Centre as your potential employer. Your passion for serving families in their times of need is greatly valued.

Application Process:

If you are dedicated to delivering exceptional customer service, are eager to learn, and are motivated to grow within a respected funeral home, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are drawn to a career in the funeral service industry.

Join our compassionate and supportive team at Ajax Crematorium and Visitation Centre, where your contribution makes a lasting impact on families during their most challenging times. Apply today to embark on a meaningful career journey with us.

Note: Only candidates selected for an interview will be contacted. Ajax Crematorium and Visitation Centre is an equal opportunity employer.

Job Type: Full-time

Pay: $20.00-$21.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Morning shift
• Weekends as needed

Licence/Certification:

• Class G Licence (required)

Work Location: In person

Application deadline: 2024-11-29