Rental Service Agent/ Team lead

Responsibilities:
- Greet and assist customers in a friendly and professional manner

- Managed the shift and team of employees

- Build up schedule and manage clients flow
- Provide excellent customer service by answering inquiries and resolving issues
- Process rental agreements and collect payments
- Maintain accurate records of rental transactions
- Conduct vehicle inspections before and after rentals
- Coordinate vehicle reservations and ensure availability
- Promote additional services and upgrades to customers
- Keep the rental office clean and organized

Experience:
- Ability to maintain a high level of professionalism and customer satisfaction
- Ability to handle 50lb
- Proficiency in Microsoft Excel for data entry and record keeping
- Strong organizational skills to manage rental schedules and paperwork
- Knowledge of front desk operations and procedures
- Providing a clear driving and police records

If you enjoy working in a fast-paced environment, providing exceptional customer service, and have the ability to thrive in a team-oriented setting, we encourage you to apply. Join our team as a Rental Agent and be part of our commitment to delivering quality service to our valued customers.

Job Type: Full-time

Scheduled may include weekends and holidays

Salary: starting $18.00 per hour

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

Job Type: Full-time

Pay: From $18.00 per hour

Flexible Language Requirement:

• French not required

Supplemental pay types:

• Bonus pay
• Overtime pay

Experience:

• Team management: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Class G Licence (preferred)

Work Location: In person